Incidents | TxtSquad Incidents reported on status page for TxtSquad https://status.txtsquad.com/ https://d1lppblt9t2x15.cloudfront.net/logos/dc48d09a1a1ad58039c703634af1675f.png Incidents | TxtSquad https://status.txtsquad.com/ en Web app outage on Fri, Jun 19 (~9:30 AM–1:00 PM ET) caused by an AWS issue. https://status.txtsquad.com/incident/931162 Fri, 19 Jun 2026 13:30:00 -0000 https://status.txtsquad.com/incident/931162#870935e3bf593a3a60f6392a684016cbb8e2346f9e9fe6747df3f0f82666ade6 Resolved (Fri, Jun 19): A cloud provider (AWS) issue made the web app unavailable for some users from ~9:30 AM–1:00 PM ET. Now fixed and stable. Mobile and desktop apps were unaffected. No data was lost or exposed. Message delivery delays due to upstream Twilio service degradation. https://status.txtsquad.com/incident/747659 Mon, 20 Oct 2025 11:00:00 -0000 https://status.txtsquad.com/incident/747659#d8e96d3c72d94bc6eaa1c57a5728e1383d31072b22615f380a5bae855438c097 We are currently observing degraded SMS and voice message delivery performance for some users. Our core systems — TxtSquad Web App and API — remain fully operational; however, message delivery and inbound replies may be delayed or intermittently failing due to an ongoing Twilio platform issue. This incident is related to Twilio’s upstream AWS dependency, which is affecting their messaging infrastructure. Our AWS systems are healthy, and our engineering team is monitoring the situation closely. We’ll continue to post updates as Twilio provides more information. Once their service is fully restored, queued messages will automatically resume processing. Impact: Outbound SMS and voice calls may be delayed or fail intermittently. Inbound messages may be delayed. Web and API access are unaffected. Next update: We’ll provide an update as soon as we have more details from Twilio or a confirmed ETA from their team. Support: If you have urgent communication needs or notice persistent failures, please reach out to helpdesk@txtsquad.com